Lichfield Garrick Theatre

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FAQs

If your question isn't answered here, please contact us via our feedback form .

 

Q. How do I book?

You can book in one of four ways:-

 

Online- You can book your tickets 24/7 using your debit or credit card, simply visit www.lichfieldgarrick.com.

 

In Person - The Box Office is located in the Lichfield Garrick foyer and is open Monday to Saturday 11am - 5pm and until 9.30 on performance days.

 

By Phone - Contact the Garrick Box Office Team on 01543 412121. Open Monday to Saturday 11am - 5pm and until 9.30 on peformance days.

 

By Post - Please make cheques payable to Lichfield Garrick Theatre and send to:- The Box Office, Lichfield Garrick, Castle Dyke, Lichfield. WS13 6HR. Please include a telephone number as tickets are subject to availability. 

 

Q. Where is the best place to sit in the main auditorium?

The Main Auditorium has clear views of the stage throughout and our seating plan will give you a guide to booking. The first four rows of the stalls are flat-floored, the remaining seats in the Stalls and Circle are raked to ensure a good view wherever you sit. There is a wall at the front of the Circle (upstairs) for safety. Please be aware the front row of the Circle and Boxes 1 and 4 may have slightly restricted views. If you have specific seating requirements, please contact the Box Office on 01543 412121.

 

Q. Do you have spaces for Wheelchairs in the Main Auditorium?

There are four spaces for wheelchairs in the main auditorium at the rear of the Stalls. These are not available to purchase online, so please call the Box Office team on 01543 412121 to discuss your requirements.

An accompanying escort may also be brought if assistance is required, charged at 50% of an adult price ticket for professional shows. 

We do advise for your own convenience that you book in advance if you require a wheelchair space for a performance. Our Front of House staff will give you every assistance when you arrive at the theatre.

Wheelchair access is available at the Garrick at both entrances to the theatre, these being either the Green Room entrance on Castle Dyke, or the Box Office entrance on Wade Street. All levels including Stalls and Circle are accessible by lift. 

 

Q. Do you operate a Hearing Loop?

Yes, we operate a hearing loop in both the Main Auditorium and Studio. For more information please call the Box Office on 01543 412121. 

 

Q. Do you offer reduced prices for Senior Citizens/Students?

We generally do not offer concessions, instead offering different seating prices throughout the main auditorium. Some amateur and studio shows do, on occasions, offer reduced prices for some performances and we offer discounts for group bookings and for Friends Of Lichfield Garrick. Please contact the Box Office on 01543 412121 for further information.

 

Q. What is your returns policy?

We only offer refunds in exceptional circumstances and by arrangement with the Box Office Manager. If you are unable to attend a performance that is fully booked we will offer to re-sell your ticket for a nominal fee of £2.50 per ticket.
We operate a ticket exchange service, subject to availablity, for a fee of £2.50 per ticket (excludes Friends of Lichfield Garrick).
Please speak to the Box Office Manager about any problems you may have and he will help in any way he can. To review our full terms and conditions click here .

 

Q. Do you sell Theatre Tokens?

Tokens for use at hundreds of venues across the country are on sale at the Box Office, in denominations of £5, £10 and £20. They have no expiry date and are an ideal gift or special surprise. Click here for more information.

 

Q. Where is the best place to park your car?

There are several car parks across the city. The closest car park to the theatre is the multi-storey, accessed by Birmingham Road or Frog Lane where car parking is free after 6.30pm.  Please click the link below to see the available car parks (provided by Lichfield District Council) Lichfield District Council's website .

 

Q. What methods of payment do you accept?

Purchases can be made by cash or cheque and we are pleased to be able to accept every major credit and debit card, excluding American Express, either in person, on the telephone or online. We do not make a charge for the use of debit or credit cards.  We also accept Theatre Tokens, both in person and over the phone, for which change will be given in tokens only. If you require your tickets posted to you, we are happy to do this for a charge of £1.00.

 

Q. Is it possible to hire the Lichfield Garrick for amateur performances?

Both the Main Auditorium and Studio Theatre are available for hire. The Lichfield Garrick is a very popular venue so it is advisable to think at least 12 months ahead. Please contact the Artistic Director who will be pleased to discuss your plans with you.

 

Q. What age qualifies for child pricing?

Child prices, where appropriate, are available to anyone aged 16 and under. Please note that due to Fire Regulations, all patrons, including babes in arms, must be in possession of a ticket before entering the auditorium. Some performances also carry reduced pricing for Students. Please check with the Box Office if you require further details. Tel: 01543 412121.

 

Q. Are Booster Seats available?

Booster seats are available to hire from our Box Office for £1.00.