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Customer Frequently Asked Questions - COVID-19

While we work on reduced capacity and staff are covering other departments whilst their colleagues are not working, we're sorry if it takes a little longer than usual to respond to emails or find answers for you. These FAQs might help with your query while you are waiting, and please only get in touch if absolutely necessary or you can't find your answer below.

If you could refrain from emailing us multiple times that would also be appreciated.

Thanks for your support and patience, we look forward to welcoming you back soon!