What is a Relaxed Performance?
Relaxed performances at Lichfield Garrick Theatre have an adapted environment for anyone who would benefit from a more relaxed and supportive atmosphere than a standard show.
What changes are made?
Noise and movement
The attitude to noise and movement is relaxed, and we ask everyone who attends to be supportive of this. Audience members can leave and re-enter the auditorium as required.
We make slight changes to sound and lighting if necessary, and we never have a full black-out in the auditorium. Pyrotechnics and loud or sudden bangs are removed. Low fog (Smoke effect) is not used, but there is a little haze used to help with lighting effects.
Start and end times may be slightly delayed due to the nature of the show.
The story is still presented in its entirety, and no scenes or songs are omitted.
For anyone who needs to leave the show, we have a Quiet Space outside the auditorium (the location of this may vary show to show, please see your pre-show email or ask a member of staff) which can be used throughout the show. You can return to the show when you are ready and are welcome to leave and return whenever you like. This area will be signposted, and if you would like to view it before the show then just ask a member of staff when you arrive.
All staff on duty are there to help and support the audience however they can. They are unable to provide personal care but can help with any questions and help you find your way around the building.
Around The Building
Every door will have clear and simple signage to help you find your way to the auditorium, café, toilets and box office.
If you want to explore the building before visiting, you can take a 3D Virtual Tour here: https://www.lichfieldgarrick.com/about-us/ (click the ‘3D Building Tour’ Tab). You may it useful to locate some of the areas mentioned here in the Virtual Tour.
There are two entrances to Lichfield Garrick. You can enter via Box Office or the Green Room café.
The Green Room Café and Upstairs Bar sell food and drink before the show starts.
There are toilets in the Café, Bar and Box Office. Wheelchair accessible toilets are in the Café, as well as located by Santa’s Grotto next to the Bar. These toilets will be clearly signposted. There is both a standard lift you can use to access all floors, and a Wheelchair accessible stair lift to enable travel to the Bar from the Rear Stalls Area.
If you need to collect your tickets, then you can collect these from the box office. If you already have your tickets, then you don’t need to visit box office and can go and take your seats once the auditorium is open.
The doors to the auditorium will open at about half an hour before the beginning of the performance. There can sometimes be a short delay if the actors and backstage crew are not quite ready.
Our Front of House staff wear a uniform and a name badge. Their uniform is a Black Shirt, with Pink Buttons, and a Red Name Badge on their chest.
If you find yourself in need of a manager for any reason, they will be wearing a Pink Shirt, with Black Buttons and a Red Name Badge on their chest.
There will be an interval of 20 minutes, and the Green Room café, Bar and toilets will all be open.